Slack: Routine progress could not be saved

Incident Report for OpenTag

Resolved

An OpenTag routine stopped because an internal error prevented saving its progress. This was a routine execution issue; the available evidence does not establish a Slack-wide outage.

Later checks showed recovery by 2026-10-15 23:15 UTC. This does not confirm that every affected operation was retried successfully.
Posted Oct 15, 2026 - 23:17 UTC

Update

Earlier failures were observed. We do not yet have enough successful checks on the affected operations to confirm recovery. The retained status does not establish continuous failure.

Last customer failure observed: 2026-10-15 23:02:30 UTC. Last checked: 2026-10-15 23:09:52 UTC. Observation times alone do not establish recovery.
Posted Oct 15, 2026 - 23:12 UTC

Investigating

Some Slack replies, agent requests or routines are failing to complete.
Posted Oct 15, 2026 - 23:07 UTC
This incident affected: Slack.