Slack: Routine execution issues

Incident Report for OpenTag

Resolved

Slack: Routine execution issues. These operations failed in OpenTag; a more specific cause was not recorded in the status measurements. This does not establish a provider-wide outage.

Later checks showed recovery by 2026-10-23 13:30 UTC. This does not confirm that every affected operation was retried successfully.
Posted Oct 23, 2026 - 13:37 UTC

Update

Slack: Routine execution issues. These operations failed in OpenTag; a more specific cause was not recorded in the status measurements. This does not establish a provider-wide outage.

Earlier failures were observed. We do not yet have enough successful checks on the affected operations to confirm recovery. The retained status does not establish continuous failure.

Last customer failure observed: 2026-10-23 13:23:49 UTC. Last checked: 2026-10-23 13:30:20 UTC. Observation times alone do not establish recovery.
Posted Oct 23, 2026 - 13:32 UTC

Investigating

Slack: Routine execution issues. These operations failed in OpenTag; a more specific cause was not recorded in the status measurements. This does not establish a provider-wide outage.

Some Slack replies, agent requests or routines are failing to complete.
Posted Oct 23, 2026 - 13:27 UTC
This incident affected: Slack.